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1. For next release kindly check upgrade method. 2. From 2.5.2 we have given update from just previous version i.e. 2.5.0. For next release kindly check if it gets upgraded by normal process. 3. Auto upgrade might need some changes when there is a new version with changes in database. Add the steps accordingly in upgrade.php 4. PHP REQUIREMENT LINK : install/install_functions.inc.php 5. Select Timezone = America/New_York in manual installation. 6. for adding new language download language from https://www.hesk.com/language/ link and open text.php and get values of "LANGUAGE" ,"EMAIL_HR" and language file name ex. "ar" from ar.zip ( FILENAME = ar ) and arrange in this format and add in $hesk_settings array '{{FILENAME}}' => array ( '{{LANGUAGE}}' => array('folder' => '{{FILENAME}}', 'hr' => '{{EMAIL_HR}}'), ), 7. Since 3.5.0 version we have removed auto upgrade because the script was using ajax to migrate the customers. 8. We have appplied a patch given by vendor in 3.6.0 version as the script was throwing error on accessing customer module. (This patch fix was added to 3.7.0 as mentioned by vendor in email, and it's mentioned in changelog as well)
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Server Info
Hostname: server05.hostinghome.co.in
Server IP: 192.168.74.40
PHP Version: 7.4.33
Server Software: Apache
System: Linux server05.hostinghome.co.in 3.10.0-962.3.2.lve1.5.81.el7.x86_64 #1 SMP Wed May 31 10:36:47 UTC 2023 x86_64
HDD Total: 1.95 TB
HDD Free: 699.81 GB
Domains on IP: N/A (Requires external lookup)
System Features
Safe Mode:
Off
disable_functions:
None
allow_url_fopen:
On
allow_url_include:
Off
magic_quotes_gpc:
Off
register_globals:
Off
open_basedir:
None
cURL:
Enabled
ZipArchive:
Disabled
MySQLi:
Enabled
PDO:
Enabled
wget:
Yes
curl (cmd):
Yes
perl:
Yes
python:
Yes
gcc:
Yes
pkexec:
No
git:
Yes
User Info
Username: itsweb
User ID (UID): 1619
Group ID (GID): 1621
Script Owner UID: 1619
Current Dir Owner: N/A