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1. While manual installation need to give write permission to code/app/Http/routes.php ( Not required since version 1.10 ) 2. Please check for the parameters while making the update, since we use API(Not needed We use GUI install method since 2.0.1) 3. PHP REQUIREMENT LINK : https://docs.faveohelpdesk.com/#software-requirements 4. Install without dummy data(Install dummy data keep unchecked) 5. Timezone GMT -5:00 US/Eastern 6. Keep Date and time format Default i.e DD/MM/YYYY H:i:s 7. FCM_SERVER_KEY and FCM_SENDER_ID are default values from app/Http/Controllers/Installer/helpdesk/InstallController.php, we have kept them as is in .env file.
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Server Info
Hostname: server05.hostinghome.co.in
Server IP: 192.168.74.40
PHP Version: 7.4.33
Server Software: Apache
System: Linux server05.hostinghome.co.in 3.10.0-962.3.2.lve1.5.81.el7.x86_64 #1 SMP Wed May 31 10:36:47 UTC 2023 x86_64
HDD Total: 1.95 TB
HDD Free: 700.12 GB
Domains on IP: N/A (Requires external lookup)
System Features
Safe Mode:
Off
disable_functions:
None
allow_url_fopen:
On
allow_url_include:
Off
magic_quotes_gpc:
Off
register_globals:
Off
open_basedir:
None
cURL:
Enabled
ZipArchive:
Disabled
MySQLi:
Enabled
PDO:
Enabled
wget:
Yes
curl (cmd):
Yes
perl:
Yes
python:
Yes
gcc:
Yes
pkexec:
No
git:
Yes
User Info
Username: itsweb
User ID (UID): 1619
Group ID (GID): 1621
Script Owner UID: 1619
Current Dir Owner: N/A